Frequently Asked Question

How To Download and Read on an iPhone or iPad

Generally it is easiest if you download the documents to a computer first, and then transfer them to your phone or tablet. But that's not an option for some people. Here are instructions for downloading directly to an iPhone using only applications that come with the phone.

1. Open the email receipt "Your Documents from Sally K. Norton" and click the name of each document. That will start Safari to do the download.
2. Download through the browser (Safari). When you open the email and click the link, the browser will start and it will ask you "Do you want to download BEGINNERS_GUIDE_SAVVY.pdf" (or the cookbook or whatever the link was). Touch the "Download" link.
3. Ignore the web page that appears. Here's where it can be a bit confusing: the phone will open Safari to do the download, but it also opens an (apparently) random web page that was probably selected from sites you have browsed before. It will still do the download in the background.
4. Find the Safari Downloads button and open the list of downloads. To find the download, look in the upper right of the Safari browser screen (you can do this right after downloading, or you can open Safari later) - there's a blue circle with a downward pointing arrow inside it. If you click that, you'll see a list of downloaded documents
5. Open the downloaded document from the list. You can then touch the document you want to read and it will open in Safari.
6. Share the downloaded document with "Open in Books". With the document open in Safari, look for the Share button at the bottom left, push that. Then in the second row of sharing apps (where it shows apps like AirDrop and Messages), slide right looking for "Open in Books" - you may need to push the "..." (for more apps) and scroll down that list to find "Open in Books". When you click "Open in Books", the phone will open the PDF for reading using the Books app.
7. From Books, share AGAIN to "Copy to Books". You're not quite done yet. Tap the center of the screen to get to the Books controls and look for the Share button and if you look down below the row of apps at the bottom of the screen, there should be an option to "Copy to Books". Choose that, and the PDF will be copied into your Books collection.
8. Now you can open the PDF from the Books Collection. Once you get through all those steps, you'll be able to access the document directly from the Books app (it will appear in the PDFs collection, and also in the Downloaded collection).